Privacy policy Destination Stockholm

 

Privacy policy / How we handle your Personal data

This website is published by Destination Stockholm AB, a local Stockholm based tour operator, VAT556615-874601. Adress: Svensksundsvägen 17, SE11449 Stockholm.

The rules below describe how Destination Stockholm handle Personal data entered by our customers on our website, through telephone conversations or through written communication like e-mail.

Summary

  • We will not store your personal data without your knowledge or approval.
  • We will not forward Personal data to a third party, except to companies within our group, our suppliers and authorities.
  • We will take reasonable steps in order to protect the safety of the Personal data entered by you. 

Approval
By using our website and by entering your Personal data and / or by sending them by e-mail or telling us through a telephone conversation, you approve of the fact that we store, use and forward such Personal data that is in accordance with these conditions and according to what is permitted under the Swedish law.

If you do not accept our conditions you should refrain from leaving your Personal data to us. If you refuse to approve these conditions or choose to not enter the requested Personal data it is impossible for us to provide the products and / or services that we offer on our website since this presupposes that we have access to certain Personal data. 

Personal data that is stored by us
We store only information necessary for us to provide our products and services to you.

When you visit our website without making a reservation no Personal data is entered. However, we do store data as cookies.

When you make a reservation we store Personal data necessary for us to provide the products and services that we offer, such as address and contact data and information regarding how you will make the payment.

When a reservation is made by you on behalf of another person we will store Personal data and payment details. You must assure yourself that you have the right to forward this information. By entering Personal data on behalf of another person you are immediately ensuring that you have the necessary permission from the person concerned, to give us the possibility to store and use these Personal data in accordance to the conditions stated on this page.

To whom we forward Personal data
We may forward Personal data to:

  • Hotels, theatres, transport companies and other suppliers included in your reservation. They will receive information about you required to make the purchase or reservation.
  • Companies that supply services to Destination Stockholm, for instance bank and credit card companies, or website analyzing companies.
  • Companies within our own group, Strömma Turism & Sjöfart, that might offer you additional products and services.
  • Authorities that compels us to do so.

Other situations that may force us to forward your Personal data:

  • If we must abide by a decision made by a Court of Law or other party having legal right to force disclosure.
  • Emergency situations that threaten the life, health or security of one or more identifiable persons
  • If this is necessary to enforce our claims.

How we store Personal data
We will save your Personal data in our databases in accordance with Swedish Law. This period may be extended after your relationship with us is ended, to enable us to be able to answer questions related to your reservation or purchase that might come up afterwards. In addition we might per e-mail offer you products or services similar to the ones you have previously purchased by us, however you will at the same time be able to renounce this service.

Personal data will be stored in safe places on servers that are controlled by Destination Stockholm and that are either kept in our office or at our service suppliers.

Protection of Personal data
Destination Stockholm use administrative and technical security systems to preserve and protect Personal data and to minimize the risk of loss, misuse, unauthorized access, disclosures or modification of Personal data.

During reservation and purchase with credit cards all pieces of information concerning your credit card are encrypted during the transaction.

When we communicate with you through e-mail we use unencrypted common text since we are aware that most people can not receive encrypted e-mail. This is done for your convenience but we are aware that e-mail, if read by unauthorized persons, can be read more easily than encrypted e-mail.

Confidentiality
A cookie is a small text file that our computer is sending to your computer and that your computer is sending back to us every time you return to our website. A cookie contains a unique ID-number identifying the visiting browser but not necessarily the visitor. Most internet browsers accept cookies automatically. By altering the settings in your computer you can instruct your browser to not accept cookies or to inform you before a cookie from websites you are visiting is accepted.

Links
For your convenience, our website contains numerous links to other websites. When you click on one of these links you are leaving our website and entering another external website. You should carefully check what rules apply when visiting these pages.

Changes
We can suddenly without prior notice come to alter or add to these conditions. We can also transfer ownership. We will publish information concerning such changes in rules or changes in ownership on our website. Changes of conditions will apply from the date we publish the amended rules on our website as well as for the existing information that is being stored with us according to what is permitted under Swedish law.

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